Delivery & Returns

At Charming Beads we do not aim to profit from postage and packaging costs, which is why our charges are fair and very simple to understand.

POSTAGE TYPE

 

Below

£5.00

£5.00 TO

£9.99

£10.00 TO

£24.99

£25.00 TO

£49.99

Over

£50.00

UK First Class 99p 99p 99p Free Free
UK Next Day Courier* £5.99 £5.99 £5.99 £4.99 £4.99
Airmail EU £1.99 £2.49 £2.99 £4.99 £7.99
Airmail Rest of World £2.49 £2.99 £3.99 £5.99 £8.99
Airmail Australia & New Zealand £2.99 £3.49 £4.49 £6.49 £9.49

Dispatch Times

All of our orders are dispatched within 48 hours of purchase and more often than not they are dispatched the same day/next day. You will receive an automated dispatch email from us the moment we print off your order for packing. We pride ourselves on fast postage times!

Next Day Delivery

*Please note: Next Day Delivery option, your order must be received by 2pm for same day dispatch, any orders after this time will be dispatched the following working day. (We are unable to offer Next Day Delivery on a Weekend or Bank Holiday). Next Day Delivery is only available to UK mainland and excludes Scottish Highlands, all UK Islands and Northern Island.

Returns

If for any reason you are not satisfied with your product, then we will gladly accept the return of the item, without quibble, within 14 days of purchase. Please return your items to:

Charming Beads
Singleton Court
Monmouth, Wales
NP25 5JA

Please ensure your items return to us in the same condition and will refund all costs of the original transaction.

We also accept an exchange of goods provided you are happy to cover postage of the replacement item.

If there is anything else we can help you with, do not hesitate to get in touch with our Contact Us Page.