Delivery & Returns

 

At Charming Beads we do not aim to profit from postage and packaging costs, which is why our charges are fair and very simple to understand.

 

Postage TypeBelow £5.00£5.00 To £9.99£10.00 To £24.99£25.00 To £49.99Over £50.00
UK First Class 99p 99p 99p FREE FREE
UK First Class Recorded £1.99 £1.99 £1.99 £1.99 £1.99
UK Next Day Courier £4.99 £4.99 £4.99 £4.99 £4.99
Airmail EU £1.99 £2.49 £2.99 £4.99 £7.99
Airmail Rest of World £2.49 £2.99 £3.99 £5.99 £8.99
Airmail Australia & New Zealand £2.99 £3.49 £4.49 £6.49 £9.49

All of our orders are dispatched within 48 hours of purchase and more often than not they are dispatched the same day/next day. You will receive an automated dispatch email from us the moment we print off your order for packing. We pride ourselves on fast postage times!. Please note: if you choose our DPD Next Day Delivery option, it will go out that same day provided you ordered before 1pm.

Returns

If for any reason you are not satisfied with your product, then we will gladly accept the return of the item, without quibble, within 14 days of purchase. Please return your items to:

Charming Beads
Singleton Court
Monmouth, Wales
NP25 5JA

Please ensure your items return to us in the same condition and will refund all costs of the original transaction.

We also accept an exchange of goods provided you are happy to cover postage of the replacement item.

If you are not sure about any of the above then please do contact us - we are always more than happy to discuss such matters.

We Accept MasterCard, Visa, Maestro, Delta,
      Visa Electron, Amercian Express, Klarma and Paypal.

All major credit and debit cards accepted, as well as payments via your PayPal account if you have one.
Shopping with us is 100% secure. All payments protected via PayPal's secure server. Your details are never shared with third parties.

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