Returns Policy



If for any reason you are not satisfied with your product we will gladly accept the return of the item, without quibble, within 14 days of purchase. Please return your items to:

Charming Beads
Singleton Court
Monmouth, Wales
NP25 5JA

Please ensure your items return to us in the same condition that you received them and then we will refund all costs of the original transaction.

We also accept an exchange of goods provided you are happy to cover the postage of the replacement item.

If there is anything else we can help you with, do not hesitate to get in touch with our Contact Us Page.